Effective Date: February 21, 2004
Last Updated: February 9, 2025
Metroplex Leasing (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit leasingdfw.com (the “Website”) or use our leasing services.
By accessing the Website or using our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our Website or services.
1. Information We Collect
A. Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Submit a leasing application
- Request a quote or service
- Contact us via phone, email, or online forms
- Subscribe to our newsletters or promotional materials
The information we collect may include:
- Full name
- Contact details (phone number, email, mailing address)
- Driver’s license or other identification
- Payment information
- Employment and rental history
- Other relevant details necessary for leasing services
B. Information Automatically Collected
When you visit our Website, we may collect certain information automatically, such as:
- IP address
- Browser type and version
- Operating system
- Device information
- Pages viewed and time spent on our Website
- Referral source
We use cookies and tracking technologies to enhance user experience and analyze trends.
C. Third-Party Data Collection
We may receive information from third-party sources, including credit reporting agencies and background check providers, when assessing lease applications.
2. How We Use Your Information
We use the information we collect to:
- Process and evaluate leasing applications
- Provide customer support and respond to inquiries
- Improve our services and Website functionality
- Process payments and financial transactions
- Send promotional offers, newsletters, and service updates (with your consent)
- Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
- Service Providers: We share data with trusted partners that assist us in providing leasing services (e.g., payment processors, background check agencies).
- Legal Requirements: We may disclose information if required by law, court orders, or to protect our rights and property.
- Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the Internet or storage system is completely secure.
5. Your Rights & Choices
You have the right to:
- Request access to the personal data we hold about you
- Correct inaccuracies in your data
- Opt-out of marketing communications
- Request deletion of your personal information (subject to legal obligations)
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. No Refund Policy
All payments made to Metroplex Leasing for leasing services, application fees, and related transactions are non-refundable. By using our services, you acknowledge and agree that all payments are final, and we do not offer refunds under any circumstances.
8. Updates to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our Website and services after modifications indicate your acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Metroplex Leasing
metroplexapartments@gmail.com
(214) 960-2909
